Roof Tiles Home Depot

Roof Tiles Home Depot

Jack of Roseville, CA on April 4, 2016Satisfaction RatingIn 2011 we had our roof replaced by Home Depot Home Services. It has been nothing but problems from day one, from wrong color of shingles installed to leaks in roof since installation. We have a 25 year warranty on roof and craftsmanship. With each problem including damage to ceiling from leaks, Home Depot has stonewalled us, taken forever to return calls and when contractor (Donahoo Roofing) did show up, he complained to us because of the times we contacted Home Depot to try to get a response. Three weeks ago another leak occurred. After several calls Home Depot sent someone out to repair the leak. Three days later, it rained again and roof still leaking. Have been trying since then to get Home Depot to fix it and getting the same runaround.Now have ceiling damage with sagging, stain and mold. When the roofer mentioned above, finally called us, he said to spray solution of bleach and water on it. He said he would be out to check roof maybe Friday, Monday or Tuesday when he is in the neighborhood??? It’s now Monday. Will not allow this contractor to touch our roof or ceiling. We have left message for Home Services Manager at Home Depot advising him that we no longer wish to deal with Donahoo Roofing. They need to send a professional roofer and a professional to repair the ceiling. I do not recommend either Home Depot or Donahoo Roofing for ANY projects.Helpful?YesNo
roof tiles home depot 1

Roof Tiles Home Depot

In 2011 we had our roof replaced by Home Depot Home Services. It has been nothing but problems from day one, from wrong color of shingles installed to leaks in roof since installation. We have a 25 year warranty on roof and craftsmanship. With each problem including damage to ceiling from leaks, Home Depot has stonewalled us, taken forever to return calls and when contractor (Donahoo Roofing) did show up, he complained to us because of the times we contacted Home Depot to try to get a response. Three weeks ago another leak occurred. After several calls Home Depot sent someone out to repair the leak. Three days later, it rained again and roof still leaking. Have been trying since then to get Home Depot to fix it and getting the same runaround.Now have ceiling damage with sagging, stain and mold. When the roofer mentioned above, finally called us, he said to spray solution of bleach and water on it. He said he would be out to check roof maybe Friday, Monday or Tuesday when he is in the neighborhood??? It’s now Monday. Will not allow this contractor to touch our roof or ceiling. We have left message for Home Services Manager at Home Depot advising him that we no longer wish to deal with Donahoo Roofing. They need to send a professional roofer and a professional to repair the ceiling. I do not recommend either Home Depot or Donahoo Roofing for ANY projects.Helpful?YesNo
roof tiles home depot 2

Roof Tiles Home Depot

In 2011 we had our roof replaced by Home Depot Home Services. It has been nothing but problems from day one, from wrong color of shingles installed to leaks in roof since installation. We have a 25 year warranty on roof and craftsmanship. With each problem including damage to ceiling from leaks, Home Depot has stonewalled us, taken forever to return calls and when contractor (Donahoo Roofing) did show up, he complained to us because of the times we contacted Home Depot to try to get a response. Three weeks ago another leak occurred. After several calls Home Depot sent someone out to repair the leak. Three days later, it rained again and roof still leaking. Have been trying since then to get Home Depot to fix it and getting the same runaround.Now have ceiling damage with sagging, stain and mold. When the roofer mentioned above, finally called us, he said to spray solution of bleach and water on it. He said he would be out to check roof maybe Friday, Monday or Tuesday when he is in the neighborhood??? It’s now Monday. Will not allow this contractor to touch our roof or ceiling. We have left message for Home Services Manager at Home Depot advising him that we no longer wish to deal with Donahoo Roofing. They need to send a professional roofer and a professional to repair the ceiling. I do not recommend either Home Depot or Donahoo Roofing for ANY projects.
roof tiles home depot 3

Roof Tiles Home Depot

chris of North Vancouver, BC on April 20, 2016Satisfaction RatingWe had Home Depot re-roof our home 5 years ago, and just after the 5-year warranty expired our roof started to leak. We contacted Home Depot Installations and they sent out a roofer to inspect. He said there was nothing wrong with the roof installation and that our problem was due to condensation. We then hired an independent roof inspector and his report said that more than 70% of the nails were improperly done. Improper placement, overdriven and underdriven nails, and that there was water ingress at these points soaking the felt underlay and resulting in slow leaks. After discussion with Home Depot Installations and Home Depot Head Office in Canada, they decided that this was not their problem. We are considering taking Home Depot to small claims court since the shingles were not installed per the manufacturer’s instructions. We have spent a great deal of money at Home Depot in the past, but their failure to fix a job done improperly ensures we will not use Home Depot again for anything and will make sure we let others know that they are not a reputable company to buy from.Helpful?YesNo
roof tiles home depot 4

Roof Tiles Home Depot

We had Home Depot re-roof our home 5 years ago, and just after the 5-year warranty expired our roof started to leak. We contacted Home Depot Installations and they sent out a roofer to inspect. He said there was nothing wrong with the roof installation and that our problem was due to condensation. We then hired an independent roof inspector and his report said that more than 70% of the nails were improperly done. Improper placement, overdriven and underdriven nails, and that there was water ingress at these points soaking the felt underlay and resulting in slow leaks. After discussion with Home Depot Installations and Home Depot Head Office in Canada, they decided that this was not their problem. We are considering taking Home Depot to small claims court since the shingles were not installed per the manufacturer’s instructions. We have spent a great deal of money at Home Depot in the past, but their failure to fix a job done improperly ensures we will not use Home Depot again for anything and will make sure we let others know that they are not a reputable company to buy from.Helpful?YesNo
roof tiles home depot 5

Roof Tiles Home Depot

We had Home Depot re-roof our home 5 years ago, and just after the 5-year warranty expired our roof started to leak. We contacted Home Depot Installations and they sent out a roofer to inspect. He said there was nothing wrong with the roof installation and that our problem was due to condensation. We then hired an independent roof inspector and his report said that more than 70% of the nails were improperly done. Improper placement, overdriven and underdriven nails, and that there was water ingress at these points soaking the felt underlay and resulting in slow leaks. After discussion with Home Depot Installations and Home Depot Head Office in Canada, they decided that this was not their problem. We are considering taking Home Depot to small claims court since the shingles were not installed per the manufacturer’s instructions. We have spent a great deal of money at Home Depot in the past, but their failure to fix a job done improperly ensures we will not use Home Depot again for anything and will make sure we let others know that they are not a reputable company to buy from.
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Roof Tiles Home Depot

Radhey of Greenbelt, MD on Feb. 21, 2016Satisfaction RatingThe roof replacement was incredible and reasonably priced below five other reputable roofing contractors who advertise in the penny saver, on TV and radio and with flyers when they knock on doors handing them out. The guy who sold it was extremely knowledgeable and professional and told me just what would happen, when it would happen and how much it would cost. And that’s exactly what happened. They showed up at 7 am a few days before thanksgiving in 2015 when they said they would show up, a day before scheduled because it was supposed to rain on the scheduled date. Ten guys showed up and got straight to work. They had all of the shingles of my house off and in a dumpster they brought with them by 9 am. They had all the job done by 3 pm, two groups working at the same time on different parts of the house. Unbelievable efficiency! It is a 2500 square foot house with a steep roof, and a two car attached garage! I was told by all other contractors it should take two to three days, but Home Depot was done in 1 day. I also got a new account set up with no hassle that included 2 years with no interest on the Home Depot Credit Card to pay for the whole job.A few days after it was installed, I noticed a few loose nails when looking out one of the bedroom windows and a hip shingle coming loose on our bay window roof (which was originally not really expected to be part of the roof). I called the rep that sold it and told him about it. They sent one of the guys out who went back up on the roof and swept for any loose nails and trash they may have left behind and he came down with a small bag full of trash. They also fixed that shingle that had come loose. I was really pleased and would recommend Home Depot Roofing to everyone. They are not perfect, but very fair and way more trustworthy than these other co’s out there charging the same as Home Depot or more than Home Depot who tried to convince me they were better than Home Depot.Helpful?YesNo

Roof Tiles Home Depot