Erie Metal Roofs
We had so many issues with Erie. In January 2014, we had ERIE replace our downstairs windows. We had no problems. We decided to use them to do our attic windows and were told we would be getting a discount for being return customers. They missed the next 4 appointments to meet with us. On May 4 2015, we worked with Dave to order 3 new windows for our attic along with new rain gutters and soffit venting. We told Dave we would be paying cash for the project to be completed; since we were in the process of a home refinance, we did not want to have our credit run. He told us we were required to provide credit related information, due to reporting requirements for the company. ERIE ran our credit and after explaining this to our mortgage company, they requested we get a letter from ERIE showing we were not opening a line of credit with them. It took multiple phone calls after we were promised this letter until we received it. When we placed our order, we informed Dave we needed this project completed before mid-July when one owner would be leaving for a month. When the man came for the second measure, he informed us that our windows would not work without structural changes, requiring permitting and a significantly higher price change. On June 12, 2015, Dave came back to our house where we decided on a different size window for the attic that would not require structural changes. We again reiterated that we wanted this completed before the trip in July. After this event, we had no contact from ERIE on the status of our windows and no call to schedule an install. Multiple phone calls went unanswered and several messages were not returned. Eventually, they tried to schedule the installation for two days before the trip. It was decided we would call after the trip to schedule the install. Post trip, we called three weeks ahead of time to schedule the install. We called again a week ahead of time to confirm. Erie did not show up on the date confirmed to do the work. We called multiple times to several people with phone calls going unanswered and messages not returned. We eventually called the office. We were informed that our project was not scheduled until the next day, not the date agreed upon. We had requested that the gutter work be done the same day as the windows. The office informed us that the gutter/vent installer had not been scheduled at all. We decided to have the window installer still come the next day as we were available. One man shows up. He only had two windows with him and showed us that his instructions were to remove 3 windows and install 2. He was unaware that the window openings were to be made larger nor was he aware that this was an attic installation. He alone couldn’t do the installation and he didn’t have the proper equipment. Later that day, the man who does the gutter installation, called us to schedule a time on Saturday to install gutters. We explained to him that were not available and that we needed to reschedule everything. On October 20, we called Rich and left a voicemail. Immediately following, we called the office and spoke to Sarah. She transferred us to Dave, who told us we needed to be speaking to Mike “the install manager” since Rich was frequently in the field and couldn’t answer or have access to schedules. We do not have a number for Mike nor have we ever been told that he is who we should speak to about scheduling; we’ve always done it through Rich. Sarah said she would have Mike call us when he was free to do the scheduling. I emailed Aaron the Regional Sales Manager. His solution was to cancel the project, as he was sure the company had lost our faith at this point. To this, Mike the install manager responded (unaware he was responding to us also), that we were the ones who had been unreachable, hadn’t responded to his messages and that we did only order 2 windows. I offered to send the order sheet stating we had ordered three windows as well as our phone records showing our phone calls to them; no response to this was received.
Erie Metal Roofs
If you are looking for the upscale design of a dimensional shingle, but that lasts three times longer than an asphalt shingle, Erie Construction’s steel panel stamped shingle metal roofing is the choice for you. Erie’s metal roofing offers a classic look that features a traditional yet distinctive shingle style, with the added benefit of being reinforced with the strength and longevity of steel. Available in a variety of natural earth-tone colors, Erie metal roofing incorporates a subtle, natural shadow that enhances the richness and detail of your roof.
Erie Metal Roofs
Erie Metal Roofs are guaranteed against abnormal weathering and discoloration, winds of up to 120 mph, and hail. Our metal roofing is non-porous, as well as freeze- and thaw-resistant. Our metal roofs also won’t crack, break, burn, curl, or split.
Residential Metal Roofing Erie Metal Roofs manufactures a variety of metal roofing styles from charming wood shake, elegant terracotta, or traditional shingle to suit your home. Each style is not only beautiful but offers superior durability. All of our metal roofing styles come with our lifetime warranty and are guaranteed not to curl, split, crack or break.
Every Erie Roof project is professionally installed by dedicated crews of experienced and well-trained technicians who work exclusively with Steel Panels and accessories on a full time basis. Many of these technicians are metal roofing artists in what they can accomplish with these dimensional shingles. Our roofers are specialists and are very familiar with the best procedures for installing the exclusive Erie Shingles. They are prompt, courteous, and strive to maintain a clean work site throughout the duration of the job. Once installation begins, the crew remains at the site until the roofing job is fully completed to the customers’ total satisfaction.
Erie Metal Roofs manufactures a variety of metal roofing styles from charming wood shake, elegant terracotta, or traditional shingle to suit your home. Each style is not only beautiful but offers superior durability. All of our metal roofing styles come with our lifetime warranty and are guaranteed not to curl, split, crack or break.
On May 4 2015, we worked with Dave to order 3 new windows for our attic along with new rain gutters and soffit venting. We told Dave we would be paying cash for the project to be completed; since we were in the process of a home refinance, we did not want to have our credit run. He told us we were required to provide credit related information, due to reporting requirements for the company. ERIE ran our credit and after explaining this to our mortgage company, they requested we get a letter from ERIE showing we were not opening a line of credit with them. It took multiple phone calls after we were promised this letter until we received it.
Erie’s metal roofing systems provide unprecedented durability, lasting three times longer than traditional asphalt shingles. Our roofs are made of interlocking panels of premium-gauge steel, and they are resistant to rust, hail, fire, and winds up to 120 mph.
Whether you are looking for a traditional or unique roofing style, we have what you are looking for. In choosing Erie Metal Roofs, we provide cutting edge technology matched with exceptional customer service.
TOLEDO, 43606, OHIO — After spending triple of what a regular shingle roof would have cost, I am really sorry I bought this roof system. I wanted the best, a metal roof that looked like shingles with a 50 year guarantee. Boy was I taken. My roof cost 2 to 3 times more than a regular roof and looked great for about the first 5 years, then I started noticing black streaks on the roof. Now after 8 years on the house, the roof looks like it needs replacing with all the mold and mildew. When I called Erie about it, I was told to go one the roof with a sprayer filled with bleach and Simple Green and spray it on the mildew. The reason I spent so much to get this roof is so I never would have to get on it again. Do they really think a 65 year old man should stand on a metal roof with mildew and spray soap on it? If this is how they stand behind their product, I would not purchase this roof again.
Erie’s metal roofing shingles start as a steel-panel that’s stamped into a dramatic shingle design, and then is coated with an aluminum-zinc alloy. Stone chips are bonded to the steel with our acrylic resin binder. These stone granules offer a protective coating, resisting fading and UV penetration, as well as providing an attractive appearance. Our final glaze process encapsulates the panel, protecting your roof from any damage for more than twice as long as any other shingle.